Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
PLEASE NOTE THAT AT THIS TIME, ANY ORDERS PLACED ON THE 16TH OF DECEMBER OR LATER MAY NOT ARRIVE IN TIME FOR THE HOLIDAYS. USPS IS VERY BUSY AND DUE TO COVID, HAVE MINIMAL STAFFING
INTERNATIONAL ORDERS - NOVEMBER 20TH
STANDARD SHIPPING/FIRST CLASS - DECEMBER 15TH
PRIORITY SHIPPING/ MUG ORDERS - DECEMBER 17TH
UPGRADED PRIORITY EXPRESS - DECEMBER 20TH
IF YOU PLACE YOUR ORDERS ON OR BEFORE THESE CUT-OFF DATES, ACCORDING TO USPS, THEY SHOULD ARRIVE IN TIME BEFORE THE HOLIDAY.
I do my best to estimate the latest date you can order for special dates. Occasionally things are out of my control though, due to weather delays, covid protocol, USPS emergencies etc. Please understand I do everything in my power to ensure your items arrive on time. ♥
Please don't get your cards wet! They are inkjet printed, which means the ink may run if wet. The same goes for any poster prints. I use a high quality photograph inkjet printer - it prints amazing, but the ink will still run when wet.
Mugs should be hand-washed and are microwave safe. WOOT!
I do my best to make things as easy as possible for you, however I do ask that you ensure correct shipping addresses.
We ship to the address provided at the time of your order. I am more than happy to change a shipping address for you, if it's incorrect and I've not shipped it out. However if the address is incorrect and your order is returned - you will be responsible for additional shipping costs. If you do not respond- you'll be refunded for the product, minus all shipping costs charged by USPS.
If your order had free shipping and is returned due to incorrect address, you will be responsible for additional shipping charges. you prefer a refund, you'll be refunded product cost, minus incurred shipping fees, due to incorrect address.
Orders ship on business days - which are Monday through Friday. Saturday and Sunday are the weekend and my days to actually rest and replenish.
If there is any issue with USPS delivering a package, you need to notify us IMMEDIATELY! USPS can only track a package so long, so if you contact us a month after it was delivered, USPS may not be able to investigate any problems. We want to help you, but we are constrained within timeframes USPS uses. Please let us know of any problems within 15 days. THANK YOU!
You can view our most up-to-date privacy policies here -
PLEASE KEEP IN MIND THAT IF YOU ORDER THROUGH ETSY - WE CANNOT SEND YOU MARKETING INFORMATION IN ANY WAY SHAPE OR FORM, UNLESS YOU OPT IN TO RECEIVE EMAILS THROUGH OUR DIRECT WEBSITE.
WE ONLY CONTACT YOU THROUGH PERSONAL EMAIL IF WE ARE UNABLE TO RECEIVE A RESPONSE THROUGH ETSY CONVERSATIONS.
THE ONLY APIS USED ON ETSY, ARE FOR ETSY RESEARCH ONLY. PROGRAMS USED ARE MARMALEAD, VELA, QUICKBOOKS AND ETSY RANK. THEY MUST ADHERE TO SECURITY MEASURES TO PROTECT THEIR OWN DATA, SET BY ETSY INC.
USPS is working hard to deliver packages as quickly as possible. Because of covid, there have been more delays with packages, missing packages etc. Because of the delays - I cannot guarantee items will arrive before a certain date. It's totally out of my control - even if I'd prefer otherwise. Please be kind and understanding. I truly want you to have your order and will do whatever I can to make it happen - however please also be aware of the situation at hand and know that there may be delays. If you have ANY questions or concerns, don't hesitate to contact me through Etsy. I am here to help you and am happy to do so!
DUE TO BEING MY MOM'S FULL TIME CAREGIVER, WE'VE BEEN SOCIAL DISTANCING SINCE FEBRUARY 2020. (Which means we only go out for grocery shopping, which happens once every 3-4 weeks.) We take the utmost caution when shopping and use hand sanitizer/mask to ensure we keep ourselves safe. When packaging orders, I wash my hands and use a disinfected/clean surface to package all orders - ensuring not to touch my face. Safety is my number one priority!